Goaland insists on the Spirit of Integrity, Efficiency, Preciseness and Innovation; and strives to achieve leading technology, scientific management, excellent products, and client satisfaction. Goaland have established after-sales service centers in Beijing, Shanghai, Xi'an, Guangzhou, the USA, Europe, Brazil, India and ect..Goaland spare no effort to provide efficient and considerable services for global customers with integrated service network.
Advanced service-training platformGoaland have set up Goaland Academy, the professional training institution, which is based on Research Institute, Academic Hall and Goaland Library, to carry out the training services for internal and external members.
After-sales office with wide coverageThere are about 50 employees in Goaland's Project Dept., which is supported by experienced and professional staff. Our services cover: East China, South China, West China, North China, Central China and overseas.
Professional Maintenance Service①Iot service platform: monitor device's life cycle, manage information
②Eliminate hidden dangers in advance: according to the operation test report of the equipment
③ Regular maintenance: check and replace vulnerable and aging materials regularly, upgrade system software services
④ Professional maintenance steps: routine inspection of equipment, cleaning, debugging and replacement of abnormal equipment
Efficient 247 service①24-hour after-sale hotline：400-880-7771
②Respond effectively within 4 hours
③Provide solutions within 7 hours
④Arrive on site within 24 hours for service